Nothing tells our story better than the people we support. Read what parents, carers and professionals say about working with Charlotte, from first assessments to journeys spanning ten years and more.
We would recommend Charlotte in a heartbeat.
We originally approached her as an expert witness for our daughter's SEND appeal - E has complex medical needs including neurological diagnoses. Charlotte was then able to become E's Physiotherapist in school to deliver her EHCP provision.
Her clinical expertise, quality of care and family-centred approach meant she very quickly understood E and flexes her programme to accommodate her changing needs.
She is very approachable, proactive and E loves her therapy sessions. In a SEND journey where most things feel a battle, it is a joy to have her supporting us, E and school. We know that E is going to thrive under Charlotte's care.
Southern Children’s Physiotherapy has been supporting our son since he was just six months old.
He is now ten, and across all those years Charlotte has been everything you could hope for in a specialist: professional, patient, kind, and exceptionally skilled.
Charlotte has an extraordinary ability to understand our son’s needs in real time. When sessions don’t go to plan, as often happens with children, she adapts instantly, reshaping activities and play in ways that keep him engaged, supported, and achieving his best. Her creativity and calm presence have been instrumental in helping him progress.
Beyond her clinical expertise, Charlotte has been a steadfast advocate for our son and for us as a family. She has stood beside us through challenges, fought for what he needs, and ensured his voice is heard. That level of commitment is rare, and it has meant more to us than words can fully express.
Charlotte is, quite simply, a superstar. Her dedication, compassion, and expertise have shaped our son’s journey in ways we will always be grateful for. We would wholeheartedly recommend her to any family seeking exceptional physiotherapy support for their child.
I have found Charlotte to be highly skilled and client-focused.
She is knowledgeable, adaptable and creative in her approach, making sessions engaging and enjoyable while consistently achieving the best outcomes for our client.
We highly recommend this service for any parent or carer seeking physiotherapy for a non-verbal child or adult with cerebral palsy.
Their approach is inclusive, compassionate, and genuinely effective. Charlotte takes her time to understand his communications and working with him to get the best out of the sessions. Teaching his staff exercises and ways of doing things to maintain his mobility and health in the times between sessions.
We have known and worked with Charlotte for many years, and she has come to know me, my family and my staff very well. And knows how to get the best from me.
We have worked with Charlotte for over 10 years and cannot recommend her highly enough.
Her specialist physiotherapy knowledge, patience and genuinely family-centred approach have made a real difference to our child and our family. Throughout that time, Charlotte has provided invaluable guidance before and after several operations, helping us navigate treatment decisions and supporting recovery with confidence.
Charlotte has always taken the time to understand our son's individual needs, working closely with our family, school and other professionals to achieve the best possible outcomes. Her support has extended beyond physiotherapy; she has been a strong advocate for our son during EHCP reviews and meetings, helping to ensure his needs were clearly understood and appropriately represented.
She is responsive, compassionate and highly professional, and her flexibility in working around a busy school schedule has been greatly appreciated. We have always felt listened to, supported and confident in her advice, and would wholeheartedly recommend her to any family seeking paediatric physiotherapy support.
We have been incredibly fortunate to have a dedicated, personable and highly skilled physiotherapist supporting our daughter.
Her regular visits to our home therapy room bring consistency, care and expertise, making a significant difference to our daughter’s development and to us as SEND parents.
Referred to Charlotte by a leading SEN solicitor, we quickly benefited from her clarity and professional insight. She helped us understand, evidence and reinforce the importance of physiotherapy, particularly for tribunal, where it was vital to show that our daughter could not access physical activity in the same way as her peers.
Each session is thoughtfully tailored to our daughter’s needs. Charlotte explains exercises clearly, celebrates progress and encourages her in an uplifting way. The improvement in strength, confidence and mobility has been wonderful to see.
What sets Charlotte apart is the connection she builds. She creates a calm, positive space where our daughter feels safe, engaged and proud. Her kindness, professionalism and dedication shine through in every visit.
Her values-driven, family-centred approach, clinical skill and warm, child-focused manner have transformed our daughter’s progress. She also collaborates brilliantly with other professionals and incorporates their recommendations seamlessly.
We could not ask for a better physiotherapist. Her support has been invaluable, and we are deeply grateful.
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